Privacy Policy
Last updated: November 11, 2026
This policy explains what personal information ToronaLink ("we", "us") collects through toronalink.site and by email, why we collect it, where it is stored, how long we keep it, and how you can access or delete it.
1. Information we collect
- Contact form: your name, company (optional), email address, the topic you select, your message, the date and time of submission, and your consent to storage.
- Email: the contents of any email you send to an @toronalink.site address, and our replies.
- Technical data: our hosting and security provider (Cloudflare) processes IP addresses and request details to deliver the site and block abuse. We do not store IP addresses in our own database.
We do not use advertising or tracking cookies, and we do not sell or rent personal information.
2. How we use it
We use your information only to respond to your enquiry, to provide services you request, and to keep our systems secure. We will not add you to a marketing list without your separate consent.
3. Where it is stored
| Data | Service | Location |
|---|---|---|
| Website delivery and security | Cloudflare Pages / CDN | Cloudflare's global network |
| Contact form submissions | Cloudflare D1 database | Cloudflare data centres |
| Encrypted backups of form submissions | Cloudflare R2 object storage | North America |
| Zoho Mail | Zoho's data centres |
These providers process data on our behalf under their own security and privacy commitments. Data stored with them is encrypted at rest.
4. Storage and retention policy
| Data | How long we keep it | How it is removed |
|---|---|---|
| Contact form submissions | 24 months from submission | Deleted automatically by a scheduled job |
| Backups of submissions | 30 days | Deleted automatically by a storage lifecycle rule |
| Email correspondence | As long as needed for the enquiry or engagement, then up to 24 months | Deleted manually during periodic reviews |
Backups run once a day. If we delete your data at your request, it is removed from our live database straight away. Copies in existing backups expire within 30 days and are not restored except to recover from data loss.
Where we have a client contract, records may be kept longer if the contract or the law requires it. We will tell you if this applies.
5. Your rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent, by emailing info@toronalink.site. We will respond within 30 days.
6. Security
Access to stored data is limited to authorized team members, uses least-privilege credentials, and is protected by multi-factor authentication where available.
7. Changes
We will post any changes to this policy on this page and update the date above.
8. Contact
Questions about this policy: info@toronalink.site